Ledger.com/Start®| Getting Started — Ledger Support™

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— 3 min read

Welcome to Ledger.com/Start — Your Official Setup Guide to Secure Crypto Ownership

In the world of digital assets, true ownership means you control your private keys — not an exchange, not a custodian, and not a third-party service. That’s why choosing a trusted hardware wallet is one of the most impactful decisions any crypto holder can make.

Ledger.com/start is the official onboarding hub designed to walk you step by step through setting up your Ledger device, installing the necessary software, and securing your digital assets with industry-leading security practices. Whether you’re a first-time crypto user or upgrading your security setup, this page is your trusted starting point.

Why Start with Ledger.com/Start?

Security threats in the cryptocurrency space are real — from phishing attacks to fake apps and malicious downloads. To protect yourself and your assets, you should only use the official onboarding flow provided by Ledger. Ledger.com/start ensures you:

  • Access verified, up-to-date setup instructions
  • Download official Ledger Live software safely
  • Follow a guided, secure setup process
  • Avoid phishing sites, counterfeit software, and scams

This centralised, secure start page helps protect you right from the very first step of owning a hardware wallet.

What You Need Before You Begin

Before you begin your setup journey, make sure you have:

  • Your Ledger hardware wallet (e.g., Nano S Plus, Nano X, Stax, or newer models)
  • A computer or smartphone with internet access
  • The USB cable included with your Ledger device
  • Your recovery sheet / backup card that came in the box

💡 Tip: Ensure your setup environment is private and secure — public computers or shared devices are not recommended for this process.

Step-by-Step: Setting Up Your Ledger Wallet

1. Visit the Official Setup Page

Open your web browser and go to:

👉 https://www.ledger.com/start

This is the only official setup URL — never trust links sent via email, social media ads, or search suggestions. Scammers often create fake pages that mimic Ledger’s branding to trick users into entering sensitive information such as recovery phrases.

2. Download and Install Ledger Live

Once on Ledger.com/start, you’ll be guided to download Ledger Live, Ledger’s official companion software. Ledger Live is available for:

  • Desktop: Windows, macOS, and Linux
  • Mobile: iOS and Android

Follow the download and installation instructions on the page carefully. Ledger Live is your command centre for:

✔ Sending and receiving cryptocurrencies
✔ Buying, selling, and swapping assets
✔ Managing NFTs
✔ Tracking your portfolio
✔ Accessing staking and DeFi tools

All actions initiated in Ledger Live must be confirmed on your physical Ledger device — this ensures your private keys are never exposed online.

3. Initialise Your Ledger Device

Now that Ledger Live is installed, power on your Ledger device and connect it to your computer or mobile device (via USB or Bluetooth, depending on the model). Follow the on-screen prompts:

Choose Setup:

  • Set up as new device — for first-time users
  • Restore from recovery phrase — if you’re bringing in an existing wallet

During setup, you’ll be asked to:

✔ Select a PIN code (4–8 digits)
✔ Write down your 24-word recovery phrase

Your recovery phrase is the single most important backup for your wallet. It gives you the ability to restore your funds if your device is lost or damaged — but if someone else gets access to this phrase, they can take your funds. Never store it digitally or share it with anyone.

4. Verify Device Authenticity

Once your Ledger device is initialised, Ledger Live will automatically perform an authenticity check. This step confirms that your device is genuine and that the firmware has not been tampered with. This is a critical security layer that protects you from counterfeit hardware.

5. Install Cryptocurrency Apps

Ledger devices use a modular app system. Depending on the cryptocurrencies you want to manage, you can install the relevant apps directly through Ledger Live. For example:

  • Bitcoin (BTC)
  • Ethereum (ETH)
  • Solana (SOL)
  • Numerous other coins and tokens

After installing the apps, you’ll need to create accounts within Ledger Live for each supported cryptocurrency you plan to use.

6. Create Accounts and Begin Transacting

With the apps installed and accounts created, you’re ready to:

✔ Receive crypto — generate verified receiving addresses
✔ Send crypto — send transactions securely with device confirmation
✔ Manage your portfolio — track balances and activity in real time

Always verify receiving addresses on your hardware wallet’s screen. This extra step protects you against malware that can attempt to change your address behind the scenes.

Essential Security Practices

Protecting your crypto doesn’t stop after the initial setup. Here are vital habits every user should adopt:

🔐 Never Share Your Recovery Phrase

Your 24-word recovery phrase is the master key to your wallet. It should never be entered into websites, apps, or shared with anyone — even if they appear official. Ledger Support will never ask for it.

🛡️ Keep Hardware Offline as Much as Possible

Your Ledger device stores your private keys offline. Whenever possible, avoid exposing it to unknown networks or devices you don’t trust.

🔄 Regularly Update Firmware and Software

Ledger releases updates to improve security and add new features. Always install firmware updates when prompted in Ledger Live to stay protected.

Ready to Start? Let’s Go!

At this point, you have everything you need to begin your secure crypto journey with confidence. Ledger.com/start is your trusted, official setup page — designed to protect you from scams and help you take full control of your digital assets.

Whether you’re receiving crypto for the first time, moving funds off an exchange, or diving into staking and DeFi, Ledger and Ledger Live equip you with the tools and security best practices needed in today’s crypto environment.

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